1. Introduction
Welcome to Houise. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our application and tell you about your privacy rights.
2. Information We Collect
2.1 Personal Information
When you register and use Houise, we collect the following information:
- Name and contact details (email address, phone number)
- Email verification records and timestamps
- Date of birth and age verification information
- Payment details (UPI ID, bank account, or gift voucher preferences)
- Device information (device type, operating system, unique device identifiers)
2.2 Gameplay Information
- Game participation records
- Win/loss history
- Withdrawal and transaction history (including gift voucher redemptions)
- Email verification logs for security
- In-app interactions and preferences
2.3 Technical Information
- IP address and location data
- Browser type and version
- Time zone settings
- App usage data and analytics
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our gaming services
- Account Management: To create and manage your account
- Email Verification: To verify your email during login and before each withdrawal for security
- Age Verification: To verify your age (as required by law)
- Payments: To process withdrawals via UPI, bank transfer, or gift vouchers
- Communication: To send verification emails, updates, notifications, and customer support
- Security: To detect and prevent fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
- Analytics: To understand how users interact with our app and improve user experience
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, cloud storage providers, and analytics services
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- Advertising Partners: Google AdSense (anonymized data only for ad delivery)
5. Google AdSense
Our app uses Google AdSense to display advertisements. Google may use cookies and similar technologies to:
- Serve ads based on your interests
- Control the frequency of ad displays
- Measure ad effectiveness
You can learn more about Google's privacy practices at Google Privacy Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically:
- Active account data: Duration of account plus 7 years (for tax and legal compliance)
- Transaction records: 7 years from the date of transaction
- Identity verification documents: As required by applicable law
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Withdrawal: Withdraw consent for data processing
- Objection: Object to certain types of data processing
- Portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at info@houise.in
9. Children's Privacy
Houise is only available to users aged 18 years and above. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it immediately.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app performance and usage
- Deliver personalized content and ads
You can control cookie settings through your device settings.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: