Our Commitment
At Houise, we are committed to promoting responsible gaming practices. While our games are completely free to play and based on skill, we understand the importance of maintaining a healthy balance between entertainment and daily life. We encourage all our players to game responsibly and seek help if needed.
What is Responsible Gaming?
Responsible gaming means playing games in a way that:
- Remains fun and entertaining
- Doesn't interfere with daily responsibilities
- Stays within personal time limits
- Doesn't cause stress or anxiety
- Maintains a healthy balance with other activities
Guidelines for Healthy Gaming
Set Time Limits
- Decide in advance how much time you'll spend playing
- Use timers or alarms to remind yourself
- Take regular breaks between gaming sessions
- Don't let gaming interfere with work, studies, or family time
Play for Entertainment
- Remember that gaming should be fun, not a source of stress
- Don't chase losses or play to recover previous losses
- Accept that not every game will result in a win
- Celebrate small wins but don't become overly focused on winning
Stay in Control
- Never play when upset, stressed, or emotional
- Don't use gaming as an escape from problems
- Be honest with yourself about your gaming habits
- Listen to concerns from friends and family
Warning Signs
Be aware of these warning signs that may indicate problematic gaming behavior:
- Spending more time gaming than intended
- Neglecting work, studies, or personal responsibilities
- Gaming to escape problems or negative feelings
- Lying to family or friends about gaming activities
- Feeling irritable or restless when not gaming
- Experiencing relationship problems due to gaming
- Losing interest in other hobbies or activities
- Gaming despite negative consequences
- Thinking about gaming constantly
- Using gaming as the primary source of entertainment
Self-Assessment Questions
Ask yourself these questions honestly:
- Do I game more than I intended to?
- Has gaming affected my relationships?
- Have I neglected important responsibilities because of gaming?
- Do I feel anxious or irritable when I can't play?
- Have I tried to cut down on gaming but couldn't?
- Do I use gaming to avoid dealing with problems?
If you answered "yes" to several of these questions, it may be time to reassess your gaming habits.
Tools We Provide
Time Limits
Set daily or weekly gaming time limits in your account settings. The app will notify you when you've reached your limit.
Session Reminders
Enable session reminders to get notifications about how long you've been playing.
Self-Exclusion
If you feel you need a break, you can temporarily suspend your account for:
- 24 hours
- 1 week
- 1 month
- 3 months
- 6 months
- Permanent exclusion
During self-exclusion, you won't be able to access your account or play games.
Reality Checks
Enable reality checks to receive periodic reminders about how long you've been playing and encourage you to take breaks.
For Parents and Guardians
Houise is only for users aged 18 and above. However, we encourage parents to:
- Be aware of what games adult family members are playing
- Have open conversations about gaming habits
- Ensure gaming doesn't interfere with family time
- Set a good example with your own gaming behavior
- Monitor for signs of problematic gaming
Support and Resources
If you or someone you know is struggling with gaming-related issues, help is available:
Professional Counseling Services
- SHUT (Service for Healthy Use of Technology) - India's first behavior addiction management program
- NIMHANS (National Institute of Mental Health and Neuro-Sciences) - Provides counseling for behavioral addictions
- Vandrevala Foundation - Free mental health counseling: 1860-2662-345
- iCall Psychosocial Helpline - Email & phone counseling: 9152987821
Online Resources
Emergency Contacts
- Mental Health Emergency: Call 108 (India)
- AASRA Suicide Prevention: +91-9820466726
Underage Gaming Prevention
Houise strictly prohibits underage gaming:
- Users must be 18 years or older
- Age verification is required during registration
- KYC verification ensures users meet age requirements
- We immediately terminate accounts found to be underage
- Parents should monitor device usage to prevent underage access
If you become aware of an underage person using Houise, please report it immediately to info@houise.in
Fair Play and Game Integrity
We ensure responsible gaming through:
- Transparent game rules and mechanics
- Random number generation audited for fairness
- Clear display of odds and probabilities
- No hidden costs or surprise charges
- Honest advertising without misleading claims
- Protection of vulnerable players
Data Protection
We protect your gaming data responsibly:
- Secure storage of personal information
- Encryption of sensitive data
- No sharing of personal data with unauthorized parties
- Compliance with data protection regulations
Complaint and Dispute Resolution
If you have concerns about our responsible gaming practices or need assistance:
- Contact our support team at info@houise.in
- Use the in-app help center
- Call us at +91 40355 39156
- Write to us at: Hyderabad, India
We commit to responding within 24 hours and resolving issues fairly and transparently.
Our Pledge
Houise pledges to:
- Promote responsible gaming at all times
- Provide tools and resources for player protection
- Never target vulnerable individuals
- Maintain transparency in all operations
- Continuously improve our responsible gaming measures
- Cooperate with regulators and support organizations
- Take immediate action on reports of problematic behavior
Remember
Gaming should be enjoyable entertainment, not a way to make money or solve financial problems. If gaming stops being fun, it's time to take a break. Your well-being is more important than any game.
Need Help?
Don't hesitate to reach out:
We're here to help you enjoy gaming responsibly.